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Exceptional Team

Whitlock Builders has been in business for more than 65 years. The company’s commitment to fostering a collaborative and innovative environment empowers employees to thrive. With a strong emphasis on professional growth and integrity, Whitlock Builders provides ample opportunities for skill development and career advancement. Be part of our mission by joining our team.

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THE PROJECT MANAGER assumes all responsibilities related to overseeing, managing, and executing all tasks associated with successfully completing new construction and renovation projects. The successful candidate must be highly skilled at setting and managing all competing priorities at various stages of completion at multiple sites in an environment requiring acute and uncompromising attention to detail.

THE PROJECT MANAGER‘s responsibility includes the following tasks and duties:

General Responsibilities

  • Working knowledge of the requisite materials, methods, and techniques related to the construction of high-end custom home and interior renovations
  • Highly skilled at communicating, organizing, and relaying information clearly and accurately to all key stakeholders of the project.
  • Excellent negotiation and facilitation skills related to avoiding and resolving discrepancies and disparities among subcontractors, architects, designers, clients, building personnel, and suppliers.
  • Ability to implement and enforce company protocols, processes, and procedures on all sites.
  • Be resourceful, creative, and innovative, and propose new procedures or improvements to existing procedures.

Client and Architect Relations

  • Conduct regular job site meetings with clients and architect
  • Follow up all meetings with written communication documents
  • Submit RFI’s and shop drawing submittals as required in a timely manner
  • Maintain regular communication and good relations with the customer
  • Create, manage, track, organize, and communicate all documents related to the scope of work or specification changes

Job Preparation

  • Material take-offs and orders
  • Application for and obtaining of building permits
  • Maintenance of plans and specifications
  • Preparation and maintenance of Production Schedules
  • Preparation and maintenance of Customer Task List, Customer Selection List
  • Placement, timeliness, and accuracy of special orders
  • Selection and approval of vendors and subcontractors

Job Budgeting & Accounting

  • Prepare budget estimates and follow up on change orders and budget updates in a thorough and timely manner
  • Review and confirm the accuracy and code all job invoices
  • Assist with receivable statement preparation, review for accuracy, assist in the approval process
  • Track and reconcile customer allowances as necessary during the project and complete final reconciliation prior to final billing
  • Regularly track and analyze job cost

Site Management

  • Directly and/or with support from Field Superintendent or Assistant Superintendent:
  • Jobsite Supervision, Protection, and Cleanliness
  • Make necessary on-site inspections to ensure quality is at its highest level
  • Deal with troubleshooting and resolve problem areas
  • Ensure daily field reports are complete and thorough
  • Supervision and scheduling of subcontractors
  • Ensure all inspections are completed in a timely manner and well documented. Track failure rates
  • Responsible for assigning work and reviewing time sheets
  • Preparing final material take-offs and ordering materials promptly and accurately.
  • Receiving deliveries to your job.
  • Maintaining a clean job site.
  • Protecting the customer’s property.
  • Maintaining job safety for both the customer and our workers.
  • Documenting changes
  • Responsible for installing a job sign in the best prominent place possible and for maintaining its condition.

Success Criteria

  1. Demonstrates the ability to consistently plan and schedule projects, assign work, expedite performance, supply supervision, and ensure that quality and completion of the project meet and exceed expectations.
  2. Effective communication (non-verbal, verbal, and written), job coordination, supervisory, organizational, and management skills.
  3. Demonstrates a commitment to his own personal growth and professional development as well as the development and growth of the team. Able to lead others to ensure that every effort is being made by employees and trade contractors to exceed the client’s expectations.
  4. Customer Satisfaction Rating of 4 or higher on Guild Quality Survey questions answered by the client after the project is completed.
  5. Timely and accurate reporting of project status reports including Weekly Trade Status Report completed and distributed weekly, Meeting Minutes completed and distributed within 48 hours after each meeting with the Client.
  6. Demonstrates an attitude and ability to implement and enforce company protocols, processes, and procedures on all job sites.
  7. Consistently manages and maintains accurate records related to schedule accuracy, submittal approvals, selections, pricing requests, accurate job costs, change orders and allowance reconciliations. Timely and accurate reporting of project status reports including Weekly Trade Status Report completed and distributed weekly, Meeting Minutes completed and distributed within 48 hours after each meeting with Client.
  8. Responds proactively and initiates resolution to issues that arise during production. Communicates with the appropriate parties throughout to keep everyone aware of and informed of outcomes.

Apply NowUpload Completed Application (PDF)

Apply NowUpload Completed Application (PDF)

THE FIELD SUPERINTENDENT manages the daily progress of specific construction projects from start to finish as assigned to ensure the highest degree of productivity and customer satisfaction.

THE FIELD SUPERINTENDENT’S responsibility includes the following tasks and duties:

Specific Responsibilities

  • Customer satisfaction
  • Jobsite supervision, protection, and cleanliness
  • Supervision and scheduling of subcontractors
  • Inspections
  • Material take-offs and orders
  • Maintenance of job paperwork

Site Management

  • Responsible for on-site management of the construction job. Your conscientious performance is extremely important to the success of our company. You’re our representative to both the customer and the community at large. We get most of our work because of our reputation, and you’re a very important part of that reputation. Both the quality of your work and the appearance of your jobsite reflect on you and our company.
  • Responsible for knowing and understanding all job paperwork: plans, specifications, change orders, etc. Any questions you have, or discrepancies you discover, should be checked with the Home Services Director. You’re responsible for maintaining all job records as required by the Office. These records are crucial for our work and must be consistently maintained by the Field Superintendent.
  • Responsible for carpentry labor on the job. When carpenters or helpers are on your job, you’re responsible for assigning the work and generally supervising them, including their paperwork. For helpers and carpenters, the Field Superintendent’s responsibility includes delegating work.
  • Scheduling and coordinating all subcontractors in consultation with the Home Services Director, working out their layout problems, ensuring their proper performance, as well as seeing that they get timely inspections of their work. It’s your responsibility to be sure that all subcontractors adhere to all the company’s policies concerning safety, cleanliness, alcohol and drug use, and customer consideration.
  • Preparing final material take-offs and order materials promptly and accurately. You’re responsible for the accuracy in quantity and measurement, damage, quality problems of all deliveries to your job. Delivery truck drivers are to wait for your inspection, as your signature approves the condition and count of the order. Any discrepancy is to be noted on the delivery ticket. It’s imperative that you check such things as door swings, window sizes, cabinet sizes and types, lumber type and grade, etc. before you sign the delivery ticket. Remember, it’s your jobsite. The Production Manager will be responsible for ordering doors, windows, cabinets, and other “specialty” items.
  • Maintaining a clean jobsite. This is important for many reasons, among them safety and efficiency. A sloppy site reflects badly on your work and our company. Dust protection is one of your most important jobs. Be sure to control any mud on your site. All jobsites are to be broom-cleaned daily. Debris is to be properly stored and hauled away weekly. You must secure permission of the customer before smoking, and it’s your responsibility to monitor subcontractors smoking on your site.
  • Responsible for protecting the customer’s property. Do not use anything: furniture, appliances, tools, equipment, or cleaning supplies that belong to the customer. Be sure you lock and secure the jobsite before you leave for the day. You must secure all ladders and equipment on the site. (Think about the safety problems of children that could arise after you leave.) All materials are to be stored in a safe place. The customer’s telephone is only to be used for business and emergency personal calls. You must never disturb a customer with loud radio or foul and abusive language.
  • Responsible for job safety for both the customer and our workers. Be sure that job conditions encourage safety. Monitor both company and individual equipment for proper safety features and safe electrical cords, etc., and inform the Production Manager of any unsafe conditions. Proper safety equipment must be used where appropriate.
  • Documenting changes. We always want to accommodate our customers and their wishes, but if they want any extra work or want to make any changes, please document their request/s and don’t agree to do anything without getting approval from the Office.
  • Responsible for installing a job sign in the most prominent place possible and for maintaining its condition. We receive many calls based on the job signs. We all benefit when we can sign up new work. Every lead is important.
  • Assisting in the development and maintenance of the project schedule. To be sure your job is on or ahead of schedule, you must monitor your progress against the completion date. Notify the Home Services Director as soon as possible of any delays or conditions that will affect the schedule. You must also notify the Office if you’re having problems maintaining the schedule. Coordination of all elements that make up a typical job requires adherence to a tight schedule. You’re our link to the jobsite, and we need to know when you need any help.
  • Remember, our workday is from 7:00 a.m. to 3:30 p.m. You and your crews are expected to take a half-hour unpaid lunch. Any deviations from this schedule must be approved by the production manager or owner. You’re expected to check in with the Production Manager on a daily basis to report on the progress of subs and inspections, make any manpower requests for the next day, and discuss special materials requests, overall job scheduling, and customer concerns.

End-of-Job Responsibilities: The Field Superintendent is responsible for preparing a punch list (with the assistance of the Production Manager) for the client to address any final contract items requiring immediate attention before the job is complete. All punch list items are to be completed immediately and the job finalized as soon as possible.

Access: The Field Superintendent is responsible for organizing controlled access to the property with the owner (i.e., keys, driveway, etc.).

Physical Requirements: The Field Superintendent is required to lift up to 80 pounds, climb ladders, work on roofs, operate power tools and hand tools, and drive a truck. It’s especially important to use proper lifting techniques and maintain physical conditioning on a weekly basis to prevent injuries.

Follow Through: You must pay attention to follow through. Just because you notify the Office, a sub, or the customer of a question or problem, don’t assume that someone else is taking care of the situation. It’s your job and your responsibility to resolve and complete the loose ends and unknowns on the jobsite. The perfect Field Superintendent is confident, organized, considerate, and capable.

Critical Success Factors

  1. Works and communicates effectively and efficiently with Project Manager regarding project status and client-related selections, issues or questions. Demonstrates strong verbal and written organizational and communication skills.
  2. Tracks and maintains all plan changes, bulletin drawings, approved submittal drawings, and specification documents on-site and online.
  3. Maintains day-to-day records for the job site including; safety, security, daily logs, deliveries, and site logistics.
  4. Manages and coordinates scheduling and on-time performance of all trade contractors. Keeps the Project Manager up to date regarding potential delays, conflicts, and strategies related to schedule.
  5. Responds proactively and initiates resolution to issues that arise during production. Communicates with the appropriate parties throughout to keep everyone aware of and informed of outcomes.
  6. Demonstrates a working knowledge of all project administrative tasks, processes and procedures including plans and specifications, proposals, trade contracts and change orders. Reviews specs with trade contractors, answer questions that arise, and inspects sub-contractor work when completed for adherence to local building standards and code requirements. Oversees follow-through and completion of all items on QAI completion list.
  7. Understands and adheres to all company policies, procedures and processes.
  8. Works and communicates effectively with internal and external resources to achieve desired results. Responds proactively and initiates resolution to issues that arise during production. Communicates with the appropriate parties throughout to keep everyone aware of and informed of outcomes.

Apply NowUpload Completed Application (PDF)

Apply NowUpload Completed Application (PDF)

THE CARPENTER is defined as a craftsman with carpentry skills and a construction experience level greater than a laborer or helper.

THE CARPENTER’s responsibility includes the following tasks and duties:

Specific Responsibilities

  • Generally, work as a second person on a job when needed per the Field Superintendent’s request. The Carpenter is responsible for the quality of whatever work he or she is assigned by the Field Superintendent.
  • Work under the direction and supervision of the Field Superintendent or supervisor while on a project and will generally work with all Field Superintendents as requested. Lifting heavy loads is a typical function of the Carpenter. He or she must be able to regularly lift as much as 80 pounds.
  • Follow all policies as stated in the employee manual and report to the jobsite by 7:00 AM, with all necessary tools and equipment, and ready to work.
  • Notify the production manager of the assignment the night before, if not needed by the Field Superintendent the following day.
  • Learn new skills and handle additional responsibilities. During this training the Carpenter can acquire the major skills and tools needed to become an assistant Field Superintendent.
  • When the need for direction becomes minimal, the Carpenter can begin to assume assistant Field Superintendent responsibilities on smaller, less complicated jobs.

Apply NowUpload Completed Application (PDF)

Employee Spotlight

Charlie Thomas

Meet Charlie Thomas, one of our dedicated and experienced Project Manager at Whitlock Builders, with an unwavering passion for construction that spans over two decades. Charlie’s journey with Whitlock began in 1995, and his roots in the construction industry run deep, mirroring the very essence of the Whitlock legacy. Hailing from Charlotte, NC, he was raised amidst the intricacies of the construction business, instilling in him a profound understanding of the craft from an early age.

At the heart of Charlie’s success lies his remarkable ability to connect with people effortlessly. His interpersonal skills foster strong relationships with clients, architects, and the entire project team. This exceptional ease with people enhances the collaborative process, resulting in beautiful homes and happy clients.

James Hess

James brings a wealth of knowledge to his role as Field Superintendent, ensuring that each project thrives under his watchful eye. His day-to-day responsibilities with Whitlock Builders focus on quality control, driving project schedules, and budget monitoring. Armed with a B.S. in Building Science and Timber Framing from the American College of the Building Arts and a B.A. in English Literature and Creative Writing from the College of Charleston, James is a unique blend of analytical prowess and creative flair.

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Hear From Our Employees

Whitlock Builders understands the importance of having a great culture for its family of employees to thrive in. Don’t take their word for, but hear from them directly.

I was attracted to Whitlock Builders as a company that worked in High-end residential properties and seemed to retain its employees. Both the culture and work environment seem to be nice. Everyone seems like they genuinely want to help each other out, which creates a sense of being a team.

Joe Faille Production Facilitator

People work very hard here. There is never a moment without a lot to do. The work is challenging which is a positive thing. I enjoy working with my coworkers. They are all caring people with integrity. Also, the company covering all of the health insurance is a great incentive and shows care and concern for the employees.

Sarah Noelke Home Services Project and Office Administrator

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8101 TOWER POINT DRIVE, SUITE 100 |CHARLOTTE, NC 28227-7725